Glossary definition
What is Instagram DM automation?
Instagram DM automation sends a prepared direct message when someone comments a keyword, replies to a story, or messages your Instagram account. It helps businesses move public interest into a private conversation where they can share links, collect details, and book appointments.
Example workflow
A visitor comments "price" on a reel. The page replies publicly, sends a private DM, asks whether the visitor wants details, and then sends a booking link for a consultation.