Glossary

Scheduling and automation terms, explained clearly.

Use this glossary to understand the booking, intake, social DM automation, and webhook concepts Semiora supports.

Definition

Instagram DM automation

Instagram DM automation sends prepared direct messages when someone comments a keyword, replies to a story, or messages an Instagram account.

Definition

Facebook Messenger automation uses structured chat flows to respond to Page comments and direct messages.

Definition

A booking intake form collects visitor details before scheduling so the request can be qualified and routed correctly.

Definition

A booking page is a public scheduling page where visitors choose an available time and confirm an appointment.

Definition

Booking webhooks are HTTP notifications sent when scheduling lifecycle events happen.